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No Sound in Debian 12.7 on Acer V Nitro (VN7-572TG-775T)

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I have installed Debian 12.7 (GNOME 64 bit) on an old Acer laptop that is about 9 years old. Everything seems to work except I have no sound. I have checked that sound is NOT muted by software or keyboard. I have researched to problem and found the following:

aplay command shows no sound card:

Code:

$ aplay -laplay: device_list:274: no soundcards found...
lspci command output :

Code:

lspci -knn00:1f.3 Multimedia audio controller [0401]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d70] (rev 21)Subsystem: Acer Incorporated [ALI] Sunrise Point-LP HD Audio [1025:1037]Kernel driver in use: snd_soc_sklKernel modules: snd_hda_intel, snd_soc_skl, snd_sof_pci_intel_skl
I also have system messages showing so firmware packages that could not be loaded that seem to be related to sound.

Code:

$ sudo dmesg | grep "snd\|sof\|intel\|firmware"[    0.041201] software IO TLB: area num 4.[    0.373463] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)[    0.373464] software IO TLB: mapped [mem 0x0000000072eb9000-0x0000000076eb9000] (64MB)[    0.907700] intel_pstate: Intel P-state driver initializing[    0.907973] intel_pstate: HWP enabled[    0.964796] integrity: Loaded X.509 cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53'[    0.964824] integrity: Loaded X.509 cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4'[    1.396218] intel-lpss 0000:00:15.0: enabling device (0000 -> 0002)[    1.436190] intel-lpss 0000:00:15.1: enabling device (0000 -> 0002)[    1.953407] ata2.00: Features: Trust NCQ-sndrcv[    2.208206] i915 0000:00:02.0: firmware: direct-loading firmware i915/skl_dmc_ver1_27.bin[    2.212431] i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/skl_dmc_ver1_27.bin (v1.27)[    5.841380] platform regulatory.0: firmware: direct-loading firmware regulatory.db[    5.841538] platform regulatory.0: firmware: direct-loading firmware regulatory.db.p7s[    5.880810] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100[    5.880816] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SST driver[    6.070037] snd_soc_skl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100[    6.070045] snd_soc_skl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SST driver[    6.092480] snd_soc_skl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])[   [color=#FF0000] [b]6.196595] snd_soc_skl 0000:00:1f.3: firmware: failed to load 9d70-ACRSYS-ACRPRDCT-2-tplg.bin (-2)[    6.196630] firmware_class: See https://wiki.debian.org/Firmware for information about missing firmware[    6.196677] snd_soc_skl 0000:00:1f.3: firmware: failed to load 9d70-ACRSYS-ACRPRDCT-2-tplg.bin (-2)[    6.196704] snd_soc_skl 0000:00:1f.3: Direct firmware load for 9d70-ACRSYS-ACRPRDCT-2-tplg.bin failed with error -2[    6.196710] snd_soc_skl 0000:00:1f.3: tplg fw 9d70-ACRSYS-ACRPRDCT-2-tplg.bin load failed with -2, trying alternative tplg name skl_hda_dsp_generic-tplg.bin[    6.197070] snd_soc_skl 0000:00:1f.3: firmware: direct-loading firmware skl_hda_dsp_generic-tplg.bin[    6.197565] snd_soc_skl 0000:00:1f.3: firmware: failed to load intel/dsp_fw_release.bin (-2)[    6.197598] snd_soc_skl 0000:00:1f.3: firmware: failed to load intel/dsp_fw_release.bin (-2)[    6.197618] snd_soc_skl 0000:00:1f.3: Direct firmware load for intel/dsp_fw_release.bin failed with error -2[    6.197622] snd_soc_skl 0000:00:1f.3: Request firmware failed -2[/b][/color][    6.197637] snd_soc_skl 0000:00:1f.3: Load base fw failed : -5[    6.197667] snd_soc_skl 0000:00:1f.3: Failed to boot first fw: -5[    6.197681] snd_soc_skl 0000:00:1f.3: ASoC: error at snd_soc_component_probe on 0000:00:1f.3: -5[    6.293265] ath10k_pci 0000:03:00.0: firmware: failed to load ath10k/pre-cal-pci-0000:03:00.0.bin (-2)[    6.293314] ath10k_pci 0000:03:00.0: firmware: failed to load ath10k/pre-cal-pci-0000:03:00.0.bin (-2)[    6.293359] ath10k_pci 0000:03:00.0: firmware: failed to load ath10k/cal-pci-0000:03:00.0.bin (-2)[    6.293396] ath10k_pci 0000:03:00.0: firmware: failed to load ath10k/cal-pci-0000:03:00.0.bin (-2)[    6.295510] ath10k_pci 0000:03:00.0: firmware: direct-loading firmware ath10k/QCA6174/hw3.0/firmware-6.bin[    6.296033] ath10k_pci 0000:03:00.0: firmware ver WLAN.RM.4.4.1-00288- api 6 features wowlan,ignore-otp,mfp crc32 bf907c7c[    6.298975] intel_pmc_core intel_pmc_core.0:  initialized[    6.303214] intel_rapl_common: Found RAPL domain package[    6.303217] intel_rapl_common: Found RAPL domain core[    6.303219] intel_rapl_common: Found RAPL domain uncore[    6.303221] intel_rapl_common: Found RAPL domain dram[    6.303222] intel_rapl_common: Found RAPL domain psys[    6.364218] ath10k_pci 0000:03:00.0: firmware: direct-loading firmware ath10k/QCA6174/hw3.0/board-2.bin[    6.779350] r8169 0000:02:00.0: firmware: direct-loading firmware rtl_nic/rtl8168h-2.fw
Any help in resolving this problem would be greatly appreciated.

Statistics: Posted by kwat2024 — 2024-10-30 18:40 — Replies 0 — Views 40



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