I have a Recoil 16 Laptop from PC Specialist (https://www.pcspecialist.co.uk/notebooks/recoil-16) that has a Nahimic Steelseries 2 Channel HD Audio chipset (full laptop specs provided below). I have installed Debian 12 Bookworm with KDE Plasma under a dual-boot setup with Windows 11. Sometimes (not always), when I boot into Debian I experience some significant audio issues, consisting of loud high-pitched squeals, crackling, and pops that cannot be stopped (volume controls and muting does nothing). An example of this behaviour can be seen here:
https://youtu.be/6w9foiCE6ek
The sound is so unbearable that I can only cope with it for a few minutes before I have to turn off the laptop, so troubleshooting the issue is very challenging. Thus, any help would be greatly appreciated.
Here is a link to the file produced by running the ALSA Information Script when everything is working OK:
http://alsa-project.org/db/?f=1065861a3 ... 20afbdc0f1
And here is a link to the alsa-info.sh output produced when I am having the sound issues (I'm not sure if there will be any relevant differences, but just in case):
http://alsa-project.org/db/?f=269307489 ... b4ae48c63d
I'm not sure if this is relevant, but it seems that these sound problems occur whenever I click restart in Windows 11 and then boot into Debian (without powering down). When my laptop is powered off and I turn it on and boot straight into Debian it generally seems to be OK. However, I cannot be 100% certain if it only ever happens when switching from Windows to Debian, and would not ever occur if I only booted straight into Debian. I'm also not sure if it always happens when switching from Windows to Debian, but so far this seems to be the case, although I have only just installed Debian alongside Windows so I haven't been using this setup for long.
A similar problem has been reported by another PC Specialist Recoil laptop owner (https://www.pcspecialist.co.uk/forums/t ... tch.92994/) running Pop!_OS 22.04 LTS. The OP was advised to install the Realtek driver, since that is what is required in Windows. However, this is not available for linux (it's no longer possible to compile the driver for linux kernel version > 3.18). So this doesn't seem to be a viable solution, as far as I know.
Laptop Specs:
https://youtu.be/6w9foiCE6ek
The sound is so unbearable that I can only cope with it for a few minutes before I have to turn off the laptop, so troubleshooting the issue is very challenging. Thus, any help would be greatly appreciated.
Here is a link to the file produced by running the ALSA Information Script when everything is working OK:
http://alsa-project.org/db/?f=1065861a3 ... 20afbdc0f1
And here is a link to the alsa-info.sh output produced when I am having the sound issues (I'm not sure if there will be any relevant differences, but just in case):
http://alsa-project.org/db/?f=269307489 ... b4ae48c63d
I'm not sure if this is relevant, but it seems that these sound problems occur whenever I click restart in Windows 11 and then boot into Debian (without powering down). When my laptop is powered off and I turn it on and boot straight into Debian it generally seems to be OK. However, I cannot be 100% certain if it only ever happens when switching from Windows to Debian, and would not ever occur if I only booted straight into Debian. I'm also not sure if it always happens when switching from Windows to Debian, but so far this seems to be the case, although I have only just installed Debian alongside Windows so I haven't been using this setup for long.
A similar problem has been reported by another PC Specialist Recoil laptop owner (https://www.pcspecialist.co.uk/forums/t ... tch.92994/) running Pop!_OS 22.04 LTS. The OP was advised to install the Realtek driver, since that is what is required in Windows. However, this is not available for linux (it's no longer possible to compile the driver for linux kernel version > 3.18). So this doesn't seem to be a viable solution, as far as I know.
Laptop Specs:
Chassis & Display Recoil Series: 16" Matte QHD 240Hz sRGB 100% LED Widescreen (2560x1600)Processor (CPU) Intel® Core™ i9 24 Core Processor 13900HX (5.4GHz Turbo)Memory (RAM) 64GB Corsair 4800MHz SODIMM DDR5 (2 x 32GB)Graphics Card NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX® 12.1Laptop Cooling PCS Liquid Series® Laptop Cooler1st M.2 SSD Drive 4TB CORSAIR MP600 PRO NVMe PCIe M.2 SSD (up to 7000 MB/R, 6850 MB/W)2nd M.2 SSD Drive 4TB CORSAIR MP600 PRO NVMe PCIe M.2 SSD (up to 7000 MB/R, 6850 MB/W)Memory Card Reader Integrated SD Memory Card ReaderSound Card Nahimic by SteelSeries 2 Channel HD AudioBluetooth & Wireless GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX211 (2.4 Gbps) + BT 5.3USB/Thunderbolt 1 x THUNDERBOLT 4 PORT + 3 x USB 3.2 PORTSKeyboard Language RECOIL 16 SERIES RGB BACKLIT UK KEYBOARDOperating System Windows 11 Professional 64 Bit - inc. Single LicenceNotebook Mouse LOGITECH WIRELESS MOUSE M510Webcam INTEGRATED 1MP HD WEBCAM
Statistics: Posted by LukeOrgana — 2024-02-02 23:23 — Replies 1 — Views 31